Comparisons among ESP, Citrix Added On and Web-based System

ESP (Internet-based) Citrix Added On Web-based System
No additional tool required Require additional servers Require additional servers
More efficient communication between workstation and remote server Require additional communication path between workstation and remote server Require additional communication path between workstation and remote server
Minimize system administration workload Increase more workload and require highly knowledgeable system administrator Increase more workload to system administrator
Interactive user interface Interactive user interface Non-interactive user interface
Optimize for both data entry (send) and information retrieval Optimize for both data entry (send) and information retrieval Optimize for only information retrieval
Same user interface over LAN and WAN Same user interface over LAN and WAN Different user interface over LAN and WAN. Require additional user training and cost
Same reporting and printing facilities over LAN and WAN Poor reporting and printing facilities Poor reporting and printing facilities
No modification required No modification required Continuous modification required and require tremendous debugging effort
Minimize failure point Multiple failure points Multiple failure points
Minimize down time Increase down time Increase down time
Built-in IP filtering security Require additional firewall for security Require additional firewall for security
Low initial investment Additional initial investment on Citrix server license and server hardware Additional initial investment on Web server license and server hardware
Low cost of ownership Very high cost of ownership due to higher maintenance cost High cost of ownership due to higher maintenance cost

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